This Privacy Notice Statement explains how KHI Solutions (also referred to as “we” or “us) may collect, use and disclose certain personally identifiable information (also referred to as “PII) in the course of assisting customers in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in a qualified health plan (also referred to as “QHP’s”) through the Federally Facilitated Marketplace (“FFM” or “Marketplace”) or direct though the insurance carrier, and/or applying for Federal subsidies.
PII includes any information that can be used to distinguish or trace your identity, either alone or in combination with other personal or identifying information that is linked to you.
Examples of PII include:
-Name, address
-Phone number
-Social Security Number
-Date/place of birth
-Mother’s maiden name
This Statement describes, in particular:
1)The legal authority for KHI Solutions to collect PII
2)The purpose of our collection of PII
3)To whom and for what purpose PII may be disclosed
4)Authorized uses and disclosures of any collected PII
5)Whether our request to collect PII is voluntary or mandatory under applicable law
6)The effects of nondisclosure if you choose not to provide requested PII
Please read this Statement carefully and contact us at
[email protected] or 800-657-8033 if you have any questions or concerns.
We will take reasonable steps to ensure that any of your PII we have in our possession is compete, accurate, and up-to-date to the extent necessary to assist you in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for a Federal subsidy. We have implemented operational, administrative, technical, and physical safeguards and procedures, including privacy and security training to protect your PII and ensure its confidentiality, integrity and availability, and prevent unauthorized or inappropriate access, use or disclosure.
In accordance with our established privacy and security standards, which are publicly available upon request, you (or your authorized representative) have the right to simple and timely means of accessing and obtaining your PII in a readable format, disputing the accuracy or integrity of your PII, and having erroneous information corrected or deleted.
Legal Authority for Collection of PII
We have entered into an agreement with the Marketplace, under which we comply with the Marketplace’s privacy and security standards established by the U.S. Department of Health and Human Services and the Centers for Medicare & Medicaid Services. We may collect, use, or disclose your PII if and to the extent required under applicable law. In all other instances, we may collect, use, or disclose your PII, in accordance with this Statement, to the extent necessary to assist you in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for Federal subsidies.
Purpose of Collection of PII
The purpose of our collection of PII is to assist you in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for Federal subsidies.
To Whom and for What Purpose PII May be Disclosed
We may disclose your PII to the Marketplace, certain Federal or State agencies, a health insurance issuer offering a QHP that you have selected, or any individual who is duly and legally authorized to act on your behalf in connection with you PII. This includes any individuals acting under an appropriate power of attorney or appointment that complies with applicable State and Federal law. Your PII may be disclosed to the extent necessary for us to assist you in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for Federal subsidies.
Authorized Uses and Disclosures of Collected PII
We may use and disclose PII if and to the extent reasonably necessary to assist you in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for Federal subsidies. We will obtain your informed consent, which you may revoke at any time, for any other uses or disclosures of PII.
Whether Request to Collect PII is Voluntary or Mandatory under Applicable Law
Our request to collect our PII, for purposes of assisting you in comparing health insurance plans, obtaining determinations of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for Federal subsidies, is voluntary.
Effects of Nondisclosure of PII
If you choose not to provide the requested PII to us, then we may be unable to assist you in comparing health insurance plans, obtaining determination of eligibility for coverage, enrolling in QHP’s through the Marketplace, and/or applying for Federal subsidies.
Please contact us at
[email protected] or 800-657-8033 if you have any questions or concerns regarding this Privacy Notice Statement, or our collection, use, and disclosure of PII in general.